FREQUENTLY ASKED QUESTIONS

You can register for a Value Card at any Ultra Liquors store. Simply fill in an application form, and you will receive your card and be able to use it immediately. If you shop online, you can ask for a card number to be sent to you while your Value Card is in the post. Send these requests to loyalty@market-insights.co.za

There are many benefits to having a Value Card. Each time you shop in store or online you earn points. The points earned are changed into a cash back voucher every 3 months. The voucher is loaded onto your Value Card and is redeemable in store only. Other benefits include Double & Triple Points Promotions, Buy 1 Get 1 Free Special Offers, Automatic Entry into Competitions and Instant Discounts on Promotional Products.

There are many benefits to having a Value Card. Each time you shop in store or online you earn points. The points earned are changed into a cash back voucher every 3 months. The voucher is loaded onto your Value Card and is redeemable in store only. Other benefits include Double & Triple Points Promotions, Buy 1 Get 1 Free Special Offers, Automatic Entry into Competitions and Instant Discounts on Promotional Products.

You can get a replacement card the next time you visit any Ultra Liquors store. All the points earned and vouchers issued will be transferred to the new card.

For every R10 spent, you get 1 point. Every 10 points = R1. You get 1% of your purchase value back in a voucher.

Your points are redeemable in store only. When you’re at the till, let the cashier know that you’d like to redeem your points.

You can call our customer care toll-free helpline on 0800004414 for your statement.

All vouchers are valid for a period of 9 months.

You can call our customer care toll-free helpline on 0800 00 4414 to update your details. Or send your Value Card number with the updated details to loyalty@market-insights.co.za

If your details haven’t been added to the card then your points will be brought forward until we can capture your details. Contact our customer care toll-free helpline on 0800 00 4414 to check.